Legal · Sub-processors
Sub-processors
The services that process data on our behalf — their role, where they process it, and the agreement covering them. The Markdown twin is the AI-readable form.
| Sub-processor | Role | Region | DPA |
|---|---|---|---|
| PostHog Inc. | Product analytics + session replay | EU (Frankfurt) | Standard PostHog DPA |
| Functional Software, Inc. (Sentry) | Error + performance monitoring | EU | Standard Sentry DPA |
| Grafana Labs | Metrics visualisation | EU | Standard Grafana Cloud DPA |
| Google Cloud Platform | Hosting (Cloud Run, Functions, Firestore) | europe-west1 (Belgium) | Google Cloud DPA |
| Firebase (Google) | Auth, Firestore, Hosting | europe-west1 | Google Cloud DPA |
| WiraPay | Hosted checkout + subscription billing | EU (europe-west4 NL, eu-central-1 DE) | Same operator (Citizens Draft) — first-party, not a third party |
| Paystack | Payment processing (card + M-Pesa rails) | Ireland (AWS); company HQ Nigeria | Paystack DPA, via the Merchant Services Agreement |
| Safaricom PLC (M-Pesa) | M-Pesa rail, engaged by Paystack | Kenya | Covered by Paystack's sub-processor flow-down |
| Anthropic, PBC | AI destination generation | US (EU when available) | Anthropic DPA |
| Resend | Transactional email | EU | Resend DPA |
| Nager.Date | Public holiday lookup | EU | Public API, no PII transmitted |
We update this list before adding a new sub-processor. More in our privacy policy.
About the payment chain
Paying goes roamgap → WiraPay → Paystack → your card network or M-Pesa.
WiraPay is our own payment service, operated by Citizens Draft — the same business that operates roamgap. It is listed above because you are handed off to it at checkout and it is a visibly different service, but it is not a third party, so there is no data-processing agreement between us and it. roamgap never sees or stores your card details.
Paystack is the payment processor WiraPay uses, and it is a genuine third party under a data-processing agreement. Safaricom provides the M-Pesa rail; Paystack engages it, and Paystack’s agreement covers that onward step.